Publishers' Reality Check and Call for Collaboration

Last Tuesday (29th May)  I went to London for my first  FIPP Research Forum (special thanks to my boss!). A two-day event for publishers, researchers and marketing executives in the magazine business. It's a huge opportunity to help improve magazine research around the world, to debate and compare learnings from each other's experience(s), to the benefit of all the industry. 

Unlike other conferences, the Research Forum encourages discussion and contributions from the floor with special sessions in breakout groups for delegate to debate the papers given in the previous session. Therefore, the number of delegates is set at a maximum of 50 in order to have restricted discussion groups with 12 to 14 delegates. Most of us agree this aspect of the Forum is/was the most valuable of the programme. 

The morning sessions of Day 2 (Wednesday) were dedicated to the digital and mobile developments in 'magazine land' with the focus on metrics and measurement techniques:

- The efficacy of Print + Web - Nicolas Cour (France)

- Consumers' use of talets, mobiles & other digital devices - Kathi Love (USA)

- Usage of and attitudes towards iPads: results from an iPad panel and How tablet in- advertising works - Anja Manouchehri (Germany)

- Measuring magazines' social media engagement, and building an overall engagement index John Carroll (UK)

When it was time to discuss these different studies in my breakout group, we looked at each other without enthusiasm. Because we felt there was more, an underlying question… Digital reading is (still) too small and publishers are losing feathers in the printed business model. The decline is not 'picked up' in digital reading. We have to face that we are becoming an industry in crisis. Without solutions in a short future, except trying new things and developments based (or not) on insights.  Don't get me wrong, we don't like short-termism but facts are facts. I can summarize our conversations in 3 key discussion points:

1. Do we really want the 'move' of our readers to digital? And more important: How do we 'keep' them in paper?

Duplication between print and digital is still very low. For magazines, it seems that digital is not (yet) the holy grail. We all agree it's necessary to create strong communities around our media brands. I have shared the example of the women weekly Libelle (Belgium) with a paid app dedicated to recipes called Libelle Lekker! together with the launch of a monthly about cooking with the same name. With some success.

My French colleague of Prisma Media, Nicolas Cour, cited the example of the TV guide Télé-Loisirs, that recently has launched an app - both on tablet and mobile - that makes it possible to program recordings with your device and out of home. Some services are paid and are satisfactory in term of profits. 

Egbert De Waal from South-Africa (Media 24) cited some nice examples of successfull cooking/fashion/specialized travel apps/mobile site with paid access to locally and 'internally' produced video content. 

But still, one big conclusion was: it's not enough to make profit, despite some successfull initiatives. In-app advertising and shopping can make a difference but we have not much understanding yet about this specific part of the business. It could mean an important charge for the short-term future in terms of development and the search of the right (commercial) partners.

2. To bundle or not to bundle? As magazine players tend to diversify in digital but also audiovisual media, it seems difficult to offer an advertising bundle that fits all the players of our industry.

To bundle or not to?

Are we sending the right signals to the market by acquiring other 'traditional' media active in the audiovisual sector or by investing a lot of money in digital companies and not in editorial? Where are these investments in print? 

Magazines are 'Pinteresting' avant la lettre, building strong readers' communities about specific AND general topics. We can show the market the engagement with traditional printed media is very high. But not seen as powerful enough. So, how can we convince readers and advertisers? 

Innovation is one key aspect. Flair Fashion Tag (Belgium) is a nice example: with this application readers can tag cloths and accessories in their Facebook friends’ photos. The tagged items are posted on the Fashion Tag wall and editors pick the best ones to publish in the magazine. Nice idea that improves the interactivity between the magazine brand and the readers and can result in commercial opportunities.


Finally, we ended this specific discussion topic with another important question: is bundling not dangerous in financial terms? Big (FMCG) companies are already claiming huge discounts when planning long-term campaigns. Is there a risk bundling will lead to discounts like never seen before? 

So, again the same conclusion: cross media strategies are not helping us at the moment. Soon, digital will become the next must-have in the media strategy together with TV. If the print industry don't act fast, it will lose the battle and will become 'nice to have but only when enough budget' for marketeers in charge of media strategies. 

3. Knowledge problem: digital people seem not interested in print. Therefore it's not a surprise they can't integrate print in a smart manner in the media plan.

People working in print and people in favor of printed media - dedicated planners and buyers in agencies included - seem to be better 'educated'. Digital players have little understanding of print in comparison to the digital knowledge of print players.


Conclusion:

So yes, we ended a little bit depressed. But not for long. Because we were able to face the truth and I'm sure it will lead to action and more collaboration. 

I would like to thank all the persons of breakout group B (see the list below) and Nancy Detrixhe in particular. Our dear chairman and reporter that has lent me her notes for this specific blog post. She's also doing a great job at the Dutch Publishers Association. Always posting new and relevant information about the power of print.

FIPP Research Forum 2012 - Breakout Group B delegates:

Anja Manoucherhi (Axel Springer), Henriette Mittag (Benjamin Media), Jean Faulkner (Conde Nast), Nancy Detrixhe (Dutch Publishers Association), Saara Itävuo (FPPA), Kathi Love (GfK MRI), Jane Farmery (Hearst Magazines UK), Georgy Mikaberidze (Hearst Shkulev Media), Egbert De Waal (Media 24), Nicolas Cour (Prisma Media), Peter Callius (TNS-Sifo) and myself (Sanoma Media)